Wheelchair update

[elizilla]

I called for status, and only got cut off once, which is an improvement. They said they were waiting for approval from insurance. I said that it was approved a week ago. They said I need to talk to Janine. Wonder of wonders, they offered to have Janine call me back. Even more amazing, Janine did call me back. And she had retrieved my approval from whatever stack tray it had been languishing in. She said purchasing would order it, and it should come in about two weeks. At which point they would set it up, adjust it, and test it. Then Brian would call to schedule the home visit. She could not predict how far out Brian is scheduling, because he makes his own appointments and it isn’t in the computer. Oh, and she knew the price and what my share would be! I wonder how accurate she is?

So, note to self: Hassle them again in two weeks. Because I don’t think anything gets handled, up there, without a status call.