Wheelchair update
Oct. 25th, 2024 03:25 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
elizillaYesterday I called Wheelchair Seating to check status. The status was unchanged from Oct 3, when they promised to order the chair and it would come in two weeks. Well, as of yesterday they had not ordered the chair. Of course not.
Complained to Patient Relations again. This prompted a call from Jessica, who swore she was sending it to purchasing as we spoke. She said it would be in on October 31. I said I was putting it on my calendar, to call and check on it on the 31st, and that I will call patient relations again if I have to.
I have reserved a hotel room for ConFusion, in January. If I can get the chair by then I will go. I am making that my goal.
If I were spending more of the insurance company’s money, on the custom chair that seemed like such overkill, I wonder if I would be getting better service from the admin people? Maybe it was a mistake to choose a more modest item.
Complained to Patient Relations again. This prompted a call from Jessica, who swore she was sending it to purchasing as we spoke. She said it would be in on October 31. I said I was putting it on my calendar, to call and check on it on the 31st, and that I will call patient relations again if I have to.
I have reserved a hotel room for ConFusion, in January. If I can get the chair by then I will go. I am making that my goal.
If I were spending more of the insurance company’s money, on the custom chair that seemed like such overkill, I wonder if I would be getting better service from the admin people? Maybe it was a mistake to choose a more modest item.
